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Refund Policy

(Regular Returns)

(Final Sale Items)

  • Full refund: Issued within 7 days of purchase. Item must be in original packaging with original receipt. Exceptions apply during holiday seasons — see Holiday/Seasonal Merchandise below.

  • Exchange with receipt: Accepted within 30 days of purchase.

  • Gift returns: Eligible for store credit only. No cash refunds will be issued.
     



 

The following items are final sale and cannot be returned or exchanged:

  • LEGO sets rated 16+ and remote-controlled items

  • Holiday and seasonal merchandise

  • Needoh and matching value items, and all squishy/sensory toys

  • Stuffed animals and items requiring assembly

  • Baby clothing

  • Discounted and special-order items


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